Turbonomic System Requirements & FAQs

For your convenience, we’ve pulled together Turbonomic system requirements and FAQs about Turbonomic in one place. Scroll down or search on this page to find what you are looking for. Our Green Circle user community is the other go-to place for questions and answers.

Where can I learn more about Turbonomic and how customers use it?

Search this website or use the Product, Solutions or Resources navigation above to explore use cases and customers.

Also, check out the Green Circle user community to see our product knowledge base and a lot of great content around Turbonomic and the industry in general written by and for users. See what questions people are asking and answering or post one yourself. A vast majority is open to the public without joining, but we encourage you to create an account to login and participate. Joining is free and you can earn points toward awards for participating!

Where can I download Turbonomic?

Use the DOWNLOADS link in the green box at the upper right of this page or use this link to download Turbonomic’s 30-Day Free Trial.

Where can I review the installation instructions?

The installation guide and user guide are available in PDF format. There are also read.me instructions in the .zip file downloaded with the appliance.

What if I am having trouble logging in?

The default credentials for the appliance are:

Username: administrator
Password: vmturbo

After initial log in you will be prompted to change the default Administrator password.

What are the system requirements?

Installs as a virtual appliance, that can be accessed from any browser that supports Adobe Flash.

16 GB memory; 4 vCPUs; 150 GB disk storage (150 GB storage + 16 GB swap space to match RAM). Turbonomic deploys as a single VM on-premises or in a public cloud providing control for any application on any infrastructure or cloud. See all current integrations.

Does Turbonomic support DHCP or static IP addressing?

For Static IP: If you would like to assign a static IP address, login as root (password: vmturbo) via the console/SSH and type “ipsetup”.  Locate the appliance’s IP address.

For DHCP: Find the appliance’s IP address for a DHCP-enabled network in the VM Summary view in vCenter, or in the login banner for the appliance console.  If DHCP is not enabled, configure a static address by logging in as root on the command line interface/SSH and typing “ipsetup”.

What browsers does the Turbonomic appliance support?

The Turbonomic appliance can be accessed from any browser that supports Adobe Flash. Make sure all popup blockers are disabled when using the Turbonomic user interface as it may prevent you from accessing parts of the interface, including Help.

For Internet Explorer, if Enhanced Internet Security is enabled, add the IP address of the appliance to the browser’s list of trusted hosts.

Are credentials for other systems in the environment needed?

To intelligently manage workloads on your virtual environment, Turbonomic must access target hypervisors (vCenter, vCloud Director, Hyper-V, XenServer, etc.). To access these servers, you must provide the system address (IP or full domain name) and valid login credentials. When you first start Turbonomic, you will see a wizard that includes a Target Configuration panel – you can specify target servers and credentials at that time. You can also access Target Configuration on the Admin tab.

What kind of target server access is needed?

Turbonomic requires either Read-only + Datastore browse privileges (for Monitor only functionality) or Administrator privileges (to enable the execution of the real-time decisions). By default, the software starts in read-only mode, where it only makes decisions and does not make any changes to the environment. You may want to create a specific service account for Turbonomic to be used for integrating with the hypervisor and cloud software vendor in use.

Can Active Directory be configured to manage user login?

Yes. To specify an Active Directory server to use for authentication, provide the Active Directory server’s full domain name or IP address, and click “Apply.”

When creating a user account that is managed by Active Directory, you must specify the user name and the Active Directory domain. You can use the following formats for a user name:

mydomain\theuser
theuser@mydomain.com

When the user logs in, he or she must use the same format that you specified for the account. For this reason, we suggest that you use the same format for all user accounts that are managed by Active Directory.

Are any open ports required?

Turbonomic requires HTTPS (port 443) communication to the vCenter instance(s) from the appliance, and HTTP/HTTPS communication (port 80) to the appliance from the desktops where the (web-based) user interface will be accessed. Optionally SSH (to the appliance) is used for troubleshooting.

How is the license enabled?

After downloading and installing the appliance, you will be prompted to request a license in the wizard-driven licensing and configuration process. Once received via email, the license text can be cut and pasted into the wizard.

What if my license does not work or I did not receive it?

Trial or Virtual Health Monitor license keys are sometimes caught in spam filters so check that first. Otherwise, contact us here.

How large an environment can Turbonomic’s evaluation support?

For the purposes of an evaluation, Turbonomic is typically deployed as a single virtual appliance. This is sufficient to support testing environments with up to 10,000 virtual machines.

Why can’t decisions made by Turbonomic be implemented?

By default, Turbonomic makes NO changes to the environment. To automate the Turbonomic decisions, visit the Policy tab and configure your automation settings.

Why aren’t Planning activities available?

The advanced planning features are not available by default in the 30-Day Trial of Turbonomic.  Another license is required to unlock this functionality. Please contact us here. if you’re interested in expanding the capabilities in your evaluation.

What if I haven’t found what I needed here?

The Green Circle user community is the best place for questions and further answers.